Mountain Heirs stands behind product quality and offers a 100% satisfaction guarantee. If you are not satisfied with your purchase, we will provide a refund (in original form of payment) or an exchange for the item within 90 days of purchase, unless damage is due to negligence, misuse or normal wear and tear. After 90 days from the purchase date, all returns will be accepted on an inspection basis only.

We will apply your refund, less applicable shipping and handling charges, to the original form of payment.  If an exchange is desired, we will send it immediately.  If you receive damaged or defective merchandise in shipping, we will reimburse initial ground shipping and handling cost.